“The human eye is a wonderful device. With a little effort, it can fail to see even the most glaring injustice.”
– Richard K. Morgan, Altered Carbon
When we join a new organisation, we get a new role or become part of a new team we can easily see all the strange behaviours and norms that they have. After a while, the strange behaviors and norms seem to disappear, and we become blind to them as well.
As a manager or coach, we have an enormous challenge when we get new people on board. This first period is when people are least likely to give feedback, but it is also the time when we need to ask them for it.